* www.ccdoubleo.com reserves the rights to decline any return requests that exceed the set timeframe or if the products are not in the same condition as the day it was delivered.
You cannot exchange products, but you may return the products and make new purchases. Please kindly see our return policy for more details.
For defective or damaged products please contact our customer service department at 02-118-2000 (09:00-18:00) or email us at firstname.lastname@example.org We will give you store credits for mailing expenses. Please attach the mailing receipt for us. (Only apply for cases that products are confirmed to be defected or damaged)
*This does not apply to products that are damaged after usage.